Crime Scene Cleanup
After police release the property, crime scene cleaning addresses blood and odor.
See crime scene cleanupGet blood, bodily fluids, contaminated materials and odor removed after investigators release a home, rental, business or vehicle in Mecklenburg County. The cleanup scope is based on where contamination traveled.
Homicide cleanup is a specialized form of crime scene cleanup that removes blood, bodily fluids and other contaminated materials after investigators finish their work and release the property.
Law enforcement and the medical examiner or coroner focus on the investigation. They do not clean the property. Once the scene is released, property owners, relatives, landlords or other authorized people arrange the homicide cleaning service.
This work involves more than an ordinary cleaning service. Technicians identify contamination both in and around the affected space, isolate rooms that were not affected and take out anything that cannot be disinfected. Surfaces that can remain are treated. When requested, the scope also covers insurance company records, hazardous waste packaging and disposal, and odor removal.

Ask which materials can be cleaned, which need removal, how waste exits the site and what the restoration stage will include.
Before any removal choice, salvageable personal property is set aside and discussed with you.
You can request unmarked vehicles and limit entry to authorized people, which helps protect privacy during a painful event.
When discussing the loss with property owners and insurance companies, you can use photos, inventories, scope notes and disposal paperwork.
Homicide cleanup services are needed when a violent death leaves blood or other biological material in a home, rental, business or vehicle. Common situations include:
A visible blood mark can extend beneath flooring and behind trim, so wiping only the surface is insufficient.
Isolation of the affected area can continue as shared spaces, stores, warehouses or offices undergo contamination checks.
A landlord or authorized property manager may arrange scene cleanup after police release the unit and the family removes essential belongings.
A bedroom, hall, living area and surrounding exposed surfaces may all require blood cleanup after the event.
Begin by honoring the investigation, limiting exposure and keeping information that may help with a claim. Take these steps before cleanup technicians are allowed to enter:
Call (888) 440-9227Available homicide cleanup cost guides put violent crime scenes in the $2,500 to $9,000 range. They place smaller scenes in a range from $2,000 to $6,000 and larger scenes between $3,000 and $10,000 based on their published figures. These are planning ranges rather than a quote. An assessment determines the final scope.
These national ranges are taken from published cost guides, rather than a property visit. After an on-site assessment, the price for your property is determined and shared with you before cleanup begins.
Ask about cost: (888) 440-9227Insurance may pay toward homicide cleanup through a commercial, homeowners or renters policy. Coverage is determined by the loss, the policy and its deductible.
Find out which waste documents, photographs, item inventories, invoices and scope records the insurance company requires. Save a copy of every submitted document.
Local requirements, property ownership, lease conditions and policy language can determine who pays and arranges cleanup. Landlords and tenants should each speak with an insurer.
Victims of violent crime can ask the North Carolina Department of Public Safety's Office of Victim Compensation Services about crime scene cleanup, which the program lists among accepted expenses. Insurance is usually checked first.
After the scene is released by police, inform the insurer about the loss. Check if coverage includes restoration, biohazard cleanup and damaged structural materials.
Remediation proceeds in a controlled sequence once the scene is released. The path of contamination, the materials that are still safe to save and applicable waste rules guide each step.
Technicians check contents, nearby surfaces, possible travel paths and flooring edges after an authorized person identifies the affected areas already known.
The cleanup area is isolated from unaffected rooms. Suitable personal protective equipment and controls help cleanup technicians limit the movement of contamination outside the scene.
Surface-specific methods collect bodily fluids and blood that are visible before detailed cleaning and disinfection.
Removal focuses on the smallest practical area when affected padding, upholstery, drywall, carpet or subfloor cannot be fully disinfected.
Cleanable materials undergo detailed scene cleaning before an EPA-registered disinfectant is applied and stays wet throughout the label contact time.
Targeted treatment and air filtration can address odors in connected spaces, room air and retained materials once the source has been removed.
After contaminated waste is sealed and labeled, it is moved in accordance with applicable requirements and available disposal records are retained.
Once work is complete, retained personal property is returned as arranged, and removed finishes are documented for restoration services.
Call at any time. Your homicide cleanup specialist answers the phone, describes what happens next and works with you on a start time.
Serious health risks may remain in bodily fluids, blood and contaminated material out of sight. Those risks can still be present if the visible spot appears dry or limited.
Seams, wall voids, grout, subfloors and carpet pads may hold fluids. Wiping what you can see leaves contamination within material below the surface or behind it.
Applicable medical waste rules may require regulated disposal, transportation and packaging for used protective equipment and saturated porous materials.
Seeing the affected space can cause loved ones deep distress. Professional cleanup allows family members to avoid direct exposure to the affected space and personal property.
Can you clean it yourself? Disposable gloves may be used to clean a minor amount of fresh blood from hard non-porous material, along with an EPA-registered disinfectant left for the entire label contact time. When blood enters carpet, drywall, wood, fabric or an area without clear limits, avoid the space and get professional cleanup.
The schedule depends on scene size, the depth of contamination, the number of rooms, scene access and the amount of material that must be removed. You can get a more useful timeline after the initial assessment.
| Scene | Typical time on site |
|---|---|
| Accessible surfaces within a small affected area | Schedule set after inspection and scene release |
| Porous material removal within one room | May require cleaning plus a separate restoration phase |
| Several rooms or structural contamination | Typically requires work in stages followed by a longer restoration |
Odor cannot be corrected with fragrance alone when fluids remain absorbed in drywall, hidden cavities, carpet, furniture or subfloor. The source must be located and removed first.
After contaminated material is removed, HEPA air scrubbers can filter airborne particles. Hydroxyl treatment may be used in occupied settings when equipment instructions allow it. Ozone requires strict controls and an empty treatment area. The cleaning process may also include checking vents and adjacent rooms before you move forward.
The OSHA Bloodborne Pathogens Standard, 29 CFR 1910.1030, establishes requirements for worker protective equipment, training and controls for exposure.
A disinfectant should be EPA-registered for the intended use and remain on the surface for the full contact time shown on its label.
North Carolina treats soaked materials from a biohazard scene as medical waste. Rules from the state Department of Environmental Quality's Solid Waste Section control how it is packaged, stored, transported and treated, so it cannot go in household trash.
North Carolina uses a statewide medical examiner system run by the Office of the Chief Medical Examiner, with county medical examiners appointed in each county. Cleanup starts after police or the medical examiner or coroner release the scene.
The full homicide cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in North Carolina and Mecklenburg County.
Read the full homicide cleanup guide
Local population patterns, housing and site access may affect how containment and cleanup are planned.
A listed distance of 1.2 miles to Novant Health Matthews Medical Center gives a practical medical reference when someone has contacted blood or waste.
Citiside, Plaza Shamrock, and NoDa are nearby, which helps define practical routes for crews, equipment, and sealed waste containers.
As a Charlotte neighborhood, Howie Acres may include several building styles, so cleanup planning should start with the exact property type.
During your call, ask whether cleanup is available in surrounding communities and ZIP codes.
After police release the property, crime scene cleaning addresses blood and odor.
See crime scene cleanup
Walls, carpets, furnishings and hard floors receive blood cleanup, with safe disposal afterward.
See blood cleanup
Following accidents, violence or injuries, trauma scene cleanup addresses the affected area.
See trauma scene cleanup
Fluids, odor and impacted belongings are addressed when a home is cleaned after a death.
See death cleanup
Private, careful suicide cleanup so families do not have to face the scene.
See suicide cleanup
Decomposition cleanup and odor control are needed after a death goes unnoticed for several days.
See unattended death cleanup
Forensic cleaning addresses investigation residue, fingerprint powder and tissue along with cleaning of blood.
See forensic cleaning
Death odor removal targets the source through ozone treatment, hydroxyl and air scrubbers.
See death odor removalFor violent crime scene work, the published homicide cleanup cost is $2,500 to $9,000. A smaller scene is listed at $2,000 to $6,000, while a larger scene is listed at $3,000 to $10,000. Police release status, scene dimensions, depth of contamination, number of rooms and disposal requirements all affect the scope.
Insurance may pay some or all covered costs after the deductible, but no answer applies to every policy or every situation. Give claim information to the insurance company and ask whether emergency response work, affected building materials, biohazard cleanup and restoration are covered. Keep photos, scope notes, invoices and disposal records.
Cleaning it yourself is inappropriate if blood reached an unseen space or absorbent materials such as carpet, drywall, furniture, fabric or wood. Contamination that is not visible, along with bloodborne pathogens, can present serious health risks. Keep people and pets out while awaiting scene release, then arrange professional cleanup when any affected area has uncertain edges.
Cleanup technicians first map the affected area and set containment. With protective gear on, technicians gather visible material and take out porous items unsuitable for disinfection. After cleaning surfaces that remain, they use a disinfectant registered by the EPA for the contact time shown on its label. They then package hazardous waste and check the completed scope.
Once release comes from the medical examiner or coroner and law enforcement, cleanup is arranged by an authorized owner, landlord, relative or manager. Biohazard remediation, blood cleanup, surface disinfection, odor treatment and hazardous waste removal may be completed by homicide cleaners. Police are responsible for investigating the scene, not performing the cleaning service.
Yes, one property can contain several distinct hazards. When evidence controls no longer apply, hoarding cleanup services may begin for the property's heavy contents. A sewage backup may make sewage cleanup necessary, while resulting water damage might also need drying. Every hazard requires its own cleaning process, containment steps and disposal planning.
Crews carry out respectful, discreet homicide cleanup, arrive in unmarked vehicles and take calls 24 hours a day.